View Full Version : [fixed] Program freeze
I'm also having ths problem, and the most frustrating thing is its complete randomness: The freeze can happen anywhere from 3 minutes to 50 minutes after the stream starts (although once it happens the first time, successive freezes seem to come rapidly afterwards).
It should be noted as well, (for me at least), once the stream freezes, I can't do anything with vidblaster (all the buttons are unresponsive), and I have to CTRL-ALT-DEL to kill vidblaster, and reopen the program. (does that make this a different problem?)
Happened to me during live stream test. about 20 min into 1 hr church service. lost the stream, also lost my recording(wmv) and had to ctrl- alt -del to get back. also made me reset FME and ustream. Then ran fine for 30 more minutes.
BTW VB shows as "not responding" in the task manager. Unfortunately I was in live broadcast and was not able to grab the log file or a screen cap
Happened to me 2 times today but only when trying to stream and record to WMV at same time. I was able to save my WMV however and restart . ver.45 cpu less than 25 % .
I can send log and screen cap if that will help
Let's wait first if that other bug is fixed (so far I have had 3 confirmations that it's gone so looking good), so we can exclude that. Problem with a crash is that it's impossible to say what caused it, could be anything from VidBlaster to a camera driver to FME. Of course VidBlaster should be able to record and stream but I except you I do not know anyone who does that and I certainly have not extensively tested it myself, so there could be a problem in there. You can easily test this by setting up a test that you know will crash (let it run over night), and then change one thing (ONE thing only), like try again but without streaming, or without recording. If it keeps crashing, try removing cameras etc. Make sure to always reboot after a crash, and always keep the exact same setup.
In this case a log will only help if the crash always occurs after you do something, like click some button. If you don't, the log won't help at this point.
Allan, thanks for your order. I have prioritized this problem and started running tests to see if I can replicate it. Can you give me a screen shot of VidBlaster exactly as you use it when the problem occurs? Can you also send me the profile please?
Also, when the problem occurs have you been using that machine recently or never touched it? I am thinking a period of inactivity could throttle down CPU speed and/or engage a screen saver or even power down the monitor or PC, causing the crash?
Allan, thanks for your order. I have prioritized this problem and started running tests to see if I can replicate it. Can you give me a screen shot of VidBlaster exactly as you use it when the problem occurs? Can you also send me the profile please?
Also, when the problem occurs have you been using that machine recently or never touched it? I am thinking a period of inactivity could throttle down CPU speed and/or engage a screen saver or even power down the monitor or PC, causing the crash?
Do you want screen shot after if froze or before? I have both. and a log file also. Shall I use the "How to upload" instructions for log file, screencaps and my profile?
Yes to all. Test has been running here for 3.5 hours btw, no problems.
I will be running live stream tomorrow at 9 am CDT . I don't plan on using the recorder. I will send you screen caps and log later this evening as I am not at church location. I think it may be happening when i try to stream and record directly using recorder. I am recoding directly to DVD using second monitor output. ( which worked cool after I figured out how to hook it up. I had to buy a VGA to s-video converter since my video card s- video output didn't work..
Do you have a recommendation for capturing just the audio out of vidblaster real time so I can upload a mp3 of it for the podcast?
My goal is to not have to do any editing after-the-fact. Wish me luck! Going LIVE 4-5-09 9 am CDT. whew!
Live stream http://www.1goodshepherd.org/live or http://www.ustream.tv/channel/good-shepherd-lutheran-church-and-school
blueridgebruce
04 Apr 2009, 18:08
Hey Allan... Bruce here. I enjoyed chatting with you on the Call Your Grandma show last night. I'll be praying for a great launch of your live stream. :)
I think I know what is going on. It freezes up while "Program" is set to "Output to external monitor" set to 1. The preview and program window freeze. the output on second monitor freezes and wont rest unless reboot system. If I leave ext monitor set to none it doesn't lock up. tried it both ways while streaming and not. It got worse after I registered. I really need this to function so I don't have to do any editing. I want to use that ext monitor output to record directly to DVD. I don't want to "burn" a DVD after my production is done. Yes I can record on ustream but my local cable channel cant use that. We spent close to 10k here on equipment and software to be able to record directly to DVD and stream.
I hope we can figure this out, because I am now only able to stream or record. not both at same time.
Mike I uploaded some screen caps and profile to dropio.
Please let me know what you think.
I'll look into this. Can you be a little more specific regarding the hang? You now make it sound like select the external monitor causes an immediate hang, while before you said it occurred after a while. Is there some way you can easily reproduce the problem (which would make testing a lot easier)?
Yes, it locks when I use external monitor, it's very intermittent. Sometimes happens immediately, sometimes it happens after a few minutes or several minutes of use. Happens while streaming, and when I'm NOT streaming, equally. Today, I'll leave the external monitor off, and will try to record and stream at the same time. CPU monitor never goes into the red, never goes above 25%, am only using about 2.5 gb of 4 gb of RAM, am running FME 2.5 for the stream to Ustream. WIll have a 60 minute service to record SOMEHOW, so I can record to a DVD. WIll not use the external monitor at all today.
This got radically worse AFTER I registered the program, which took 3 attempts. Can I dump the program, and reload it, and still use the key?
Thank you for your help. Live stream at 9:00 am central, at www.1goodshepherd.org/live, if you're interested. Hopefully, it won't lock up on me during the service, because then I lose everything.
ptiversen
05 Apr 2009, 19:56
I just watched a pre-recorded show of your first church service. "GOOD JOB" to Allan and VidBlaster. I know that you will start to use more of VidBlaster when you get better acquainted with the software's capabilities.
External monitor bug confirmed. Should be fixed in next release.
External monitor bug confirmed. Should be fixed in next release.
Any kind of time frame for next release so I can plan for it? It appears I have a backup recording plan for making DVD but quality is down do to editing and converting being done outside of VBS.
I would just like to know when is it planned for next release if you can.
Thanks mike for you diligence and hard work!
hello,
I want to confirm this bug starting version 0.43 onward.
it seems impossible to use external monitor for more than a few seconds without vidblastter program window freezing and external monitor freezing.
Regards,
Allan (and optionally others),
Can you confirm the bug is fixed so I can close this topic?
Thanks!
Allan (and optionally others),
Can you confirm the bug is fixed so I can close this topic?
Thanks!
Mike I would love to. On my first test broadcast using the ext monitor output to DVD recorder the output went black after 27 minutes and my DVD recoded blank screen. I was in a different room and not monitoring when this happened. I came back and reset and screen came back. I thought was just a glitch but next day I was streaming and monitoring ext monitor output and it intermittently went blank and froze program. I was doing live broadcast and was unable to capture screen. I had to C-alt -Del to close VB and restart 3 times but when ext monitor turned on, streamer output would freeze. Finally I reset and left ext monitor set to none and freezes went away.
My next live stream is on Sunday 4-12-09 I will run without ext monitor enabled and report to you. I will use streamer and recorder and see what happens.
I cant confirm this but, I think VB locks on my system when using ext monitor output. This next broadcast is important so I don't want program to freeze and lose everything.
On a good note . ver .46 loads a LOT FASTER! thank you for that!
Thanks Allan. I was sure I fixed it so like you I now doubt whether the current bug is still the same or different. I'll wait for your report.
Thanks Allan. I was sure I fixed it so like you I now doubt whether the current bug is still the same or different. I'll wait for your report.
Mike I think this particular bug is fixed. I think I might have had a driver fault or something. On a fresh "cold" boot of my system on 4-12-09 I was able to stream, record to WMV, and uses ext monitor output direct to my DVD Recorder all at the same time. I broadcast 2 65 minute services with only one minor "sound" glitch which I think was my fault. After a quick VB shutdown and restart between shows that problem went away.
I think you can consider this bug fixed.
Thanks Mike!
Good. If it does come back, let me know and we'll reopen this case.
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