VidBlaster  
Go Back   VidBlaster > VidBlaster - Trial > Support

Reply
 
Thread Tools Display Modes
  #1  
Old 22 Jun 2010, 15:30
Larry Thurman WATV-Larry is offline
 
Join Date: Nov 2008
Posts: 8
Default product key

I installed the Studio edition on my laptop (vista)and everything was working great. I than upgraded the OS to windows 7 and ver 1.16 of Vidblaster. I now get the splash screen to enter my product key. I than enter my key and I get a message that it is not valid. I have tried multiple times and triple checked that I typed it in correctly but for not. Can someone please help. Larry
Reply With Quote
  #2  
Old 22 Jun 2010, 17:44
Mike's Avatar
Mike Mike is offline
Administrator
 
Join Date: Feb 2007
Location: Middelburg, Netherlands
Posts: 7,287
Send a message via Skype™ to Mike
Default Re: product key

See http://vidblaster.com/forum/index.php?topic=101.0. You're probably trying to enter your activation key. Also read this http://vidblaster.com/forum/index.php?topic=998.0 please.
Reply With Quote
  #3  
Old 28 Jun 2010, 15:20
Larry Thurman WATV-Larry is offline
 
Join Date: Nov 2008
Posts: 8
Default Re: product key

Mike you were right I was trying to use my activation key. I reviewed my old emails and that is the only key that I can find. Can you please direct my as to what I need to do get my copy of VB Studio out of the trial mode. I purchased the license last Austust.28, 2009
Reply With Quote
  #4  
Old 29 Jun 2010, 06:39
Mike's Avatar
Mike Mike is offline
Administrator
 
Join Date: Feb 2007
Location: Middelburg, Netherlands
Posts: 7,287
Send a message via Skype™ to Mike
Default Re: product key

Read the Installation FAQ.
Reply With Quote
  #5  
Old 29 Jun 2010, 15:20
Larry Thurman WATV-Larry is offline
 
Join Date: Nov 2008
Posts: 8
Default Re: product key

Went to shareit.com and they have no record of me or my email address. I did talk to a real person and without a email or order number on file they could not help. I thought I could get a order number from the US reseller but they are no longer listed. And shareit's instructions were to contact VB.
Reply With Quote
  #6  
Old 29 Jun 2010, 15:39
Mike's Avatar
Mike Mike is offline
Administrator
 
Join Date: Feb 2007
Location: Middelburg, Netherlands
Posts: 7,287
Send a message via Skype™ to Mike
Default Re: product key

So you bought a license from a reseller who no longer is a reseller? Who's that? And assuming he sent you the product key by email, can't you simply retrieve that email?
Reply With Quote
  #7  
Old 30 Jun 2010, 15:09
Larry Thurman WATV-Larry is offline
 
Join Date: Nov 2008
Posts: 8
Default Re: product key

My error in not double checking with my city clerk on the vendor I purchased from. I purchased from VidBlasterUS and Scott was great in getting what I needed. MY copy of Vidblaster is now licensed again.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:11.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.